If you breakdown on any motorway in the UK at least you will not be too far away from an emergency telephone. This means that you can get through to help whether you need breakdown recovery or rescue from the emergency services.
The Highways Agency was established in 1994 as an executive agency of the Department for Transport. lf you breakdown you will be more likely to be helped by the Highways Agency rather than one of the three main emergency services.
Emergency telephones are usually coloured orange and are located at regular intervals on the motorway network in the UK. These telephones connect you directly to the police force, who in turn will put you through to the Highways Agency Regional Control Centre.
The staff in the Highways Agency Regional Control Centre will ask you what has happened and whereabouts your vehicle is in relation to the phone that you are using. The control centre will then contact the closest patrol and send them to your assistance and they will also send the emergency services if they are needed.
Disclaimer: The information in the article is for general purpose information only and should not be constituted as legal advice. This article has been produced by a third party and Jardine Motors does not take any responsibility for the completeness, accuracy, or reliability with respect to the website or the information provided. Article last updated March 2016.